Monday, December 30, 2019

Best Communication Skills for Workplace Success

Best Communication Skills for Workplace SuccessBest Communication Skills for Workplace Success You might be a put-your-head-down-and-get-things-done kind of employee, but no matter your work style, you cant avoid communicating at the office- on a screen or in person. In 2019, we Slack, ping, text, Zoom, email, call, and meet face-to-face, says Jill Jacinto , a millennial career expert. But, she adds, no matter which method you use, youll need to need to develop an appropriate method to interact with your coworkers or employees. But beyond having to communicate in the office, honing your communication skills can influence your career- and your daily success at work. According to career coach Hallie Crawford , How well you communicate impacts efficiency, effectiveness, trust between employees, your brand and how you come across as a professional, and much more. Here are seven essential communication skills every employee and boss needs to hone. Being respectful of other peoples space and time is important- especially if you need to talk about a touchy subject, says Crawford. And while we may not think of showing respect as a communication skill, it is, because respect comes down to how we talk and listen to people. Avoid talking down to someone, this does not foment a positive environment at work. Respect the other persons feelings and strengths and perspective, says Crawford.Active listening is an essential parte of any job, says Jacinto. Being a bad listener- such as someone who interrupts or doesnt make eye contact when another person speaks to you- can compromise your position at work. If you dont listen well, You might not understand the full objective for a project or the tool you were just trained on, she says.3. Displaying positive body language. You may not realize it, but your body language communicates more than words, Crawford says. So, Crawford encourages you to be aware of the overall energy you emit with actions and moveme nts. Ask, are your arms crossed, or do you avoid eye contact? Crawford says. If you do, try to correct these behaviors by uncrossing your arms and making eye contact. When youre a new employee at a company- or if youre a recent college graduate - you might be afraid of asking questions of coworkers or your managers. But the ability and willingness to ask questions is a crucial communication skill. Asking questions helps to clarify things at work, whether you are talking about a project or a problem with a coworker, says Crawford. If youre a leader at work, this applies to you too Instead of giving direction, try asking questions to guide someone to a correct conclusion, she says. In 2019, most of the communication we do is via email or another online platform. Theres always that one person who is too detailed and sends a novel back to you, says Jacinto, who adds, dont be this person. Know how to break up an email, add bullet points, and be concise. Jacinto recommends asking yoursel f, does the receiver need all this information, before hitting send, or even, would this be better as a phone chat instead? Jacinto says.Staying open-minded is a very important communication skill- especially for entry-level employees, Crawford says. If an employee is an entry-level or new to their position, its important for them to be able to connect with his or her coworkers and understand the corporate culture of the organization, Crawford explains. How do you do that? Be open to new ways of doing things and dont shut down if your new team members have a different process or methodology for completing a task than you are used to, Crawford instructs. 7. A willingness to give feedback . This communication skill is important for senior-level employees to help their employees and business to grow, says Crawford. This doesnt always mean correcting mistakes- it could be commending someone for a job well done. But what about when you do need to call out someones mistake? If you do n eed to correct mistakes, make sure to commend an employee first, Crawford says. This makes it easier to accept any negative feedback .

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